by a Thinker, Sailor, Blogger, Irreverent Guy from Madras

Consumers first, and last to be skewered


There is a report that LPG cylinders supplied to household consumers will carry a serial number sticker from now on.  That serial number will be reflected on the next bill.  If the serial number on the cylinder doesn’t match what the bill claims, cylinder will not be supplied – can even lead to cancellation of connection.  It is ostensibly to check diversion of cylinders to commercial establishments.

It seems the assumption is that it is the consumers who are diverting cylinders for profit whereas it is very well understood that such diversion occurs during the delivery process from the dealer to consumer.

If the intention was only to check such diversion, all they’ve to do is to mention the current serial number in the current bill – the most obvious solution.  Instead they’re going to adopt a convoluted system making sure that a consumer even in a tight situation cannot share cylinders – like me and my cousin do.

Another check to implement is to enter a running serial count of cylinders by the customer -so I would know that someone is not placing a fake order in my name and collecting cylinders in my name (since a cylinder lasts 35 - 40 days for me).  I know that my last refill order was number count was 345 and this one should be 346 & not 347 or more.  Simple, ain’t it ?

But then the consumer’s life will become easier, isn’t it – how can the screwballs allow that ?

PS:  What about those with 2 cylinders ?  Which serial number will they enter ?

[Note: In 2014 with the implementation of cap of 8 (later 12) subsidized cylinder, my original idea of cylinder numbers is being implemented]


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